Refund Policy

Last updated: February 2026

Free Tier

The free version of MonKey is provided at no cost. No refund applies.

PRO Subscription Refunds

MonKey PRO subscriptions are billed through the Mac App Store via Apple's StoreKit. All payments are processed by Apple. Refund requests are handled through Apple's standard refund process:

Visit reportaproblem.apple.com and sign in with your Apple ID
Find MonKey in your purchase history and select "Request a Refund"
Apple will review and process your request according to their refund policy

Cancellation

You may cancel your subscription at any time from your Apple ID subscription settings:

Open System Settings → Apple ID → Media & Purchases → Subscriptions
Or open the App Store → click your account → Account Settings → Subscriptions

After cancellation:

You retain PRO access until the end of your current billing period
No further charges will be made
Your app will revert to the free tier when the period expires

Contact

Questions about refunds or billing? hello@getmonkey.cc

We're happy to help, though refunds are ultimately processed by Apple.